Custom AI chatbots that handle customer support, answer internal questions, and qualify leads — without your team lifting a finger.
ISO 9001 & 27001 certified · NDA on day one · No lock-in contracts
Your support team answers the same questions over and over
Leads go cold because nobody replies fast enough after hours
New hires spend days asking questions that should have simple answers
You want a chatbot on your site but don't want a generic off-the-shelf bot
You need a bot trained on your specific products, policies, and pricing
Not a fit if you want a simple FAQ widget — we build AI assistants that handle real conversations, not keyword-matching bots.
Support inbox flooded with questions your bot could handle in seconds
No 24/7 coverage — leads and customers get silence after hours
Generic chatbots that give useless answers and frustrate users
Internal team spending hours answering repetitive onboarding questions
No escalation path — chatbot fails and user leaves without help
Chatbot trained on the wrong data — gives outdated or wrong answers
Sound familiar?
Free 30-min audit · No obligation · Starts within 1–2 weeks
Handles support tickets, order questions, returns — trained on your policies and products
Answers HR, ops, and onboarding questions from your internal docs and wikis
Qualifies site visitors, captures emails, books calls — automatically, 24/7
Answers product questions, compares options, reduces support volume by 60–80%
We build a working demo on your data in 1 week — see it answer real questions before committing.
We identify your top question types and train the bot on your actual docs, FAQs, and policies.
Full production bot with escalation flows, conversation memory, and edge case handling.
We deploy to your website, Slack, Teams, or WhatsApp — wherever your users are.
We track missed questions and retrain the bot monthly to stay accurate.
No juniors, no learning on your dime
Shashank personally involved on every project
Scoped milestones, weekly demos, full handover
Eastern & Pacific timezone coverage
Same engineers start to finish
NDA before day one, ISO 27001 certified
Client Reviews
4.9
GoodFirms
011BQ provided insightful feedback, followed deadlines, and communicated clearly throughout the AI-Powered Predictive Analytics Platform project.
Fred Lebhart
Agency Founder & CEO · efelle creative
011BQ translated complex design specifications into clean, high-performing, scalable web experiences.
Micheal Vromans
Chief Creative Officer · DPDK Digital Agency
011BQ brought high-level technical expertise and innovation, improving products beyond initial requirements.
Umaima Ejaz
Co-Founder · Your Handle
1,300+ projects · 50+ countries
ISO 9001:2015 & ISO 27001:2013 certified

Founder & Principal Engineer
I work directly with SaaS founders on every engagement — no account managers, no juniors as the face of the project. Clear communication, strong architecture, and predictable delivery are non-negotiable at 011BQ.
I've been building and shipping software for 11 years across US, UK, and UAE markets. When you work with 011BQ, you work with me.
30 minutes. Honest feedback. No sales pitch.